FAQ’S

FAQ’S

Request A Free Quote

Request A Free Quote

House Clearance FAQ’s: Whether you’re booking your first house clearance or just need a few bulky items taken away, we know you may have questions. Below are the most common queries we get asked — all answered clearly and honestly by the Samco Services team.

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Do you have a waste carrier license?

Yes, we’re fully licensed by the Environment Agency to carry and dispose of waste.

You can view our registration here:

👉 Waste Carrier License – CBDU271684

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Are you insured?

Absolutely — we’re fully insured for all work we carry out, including public liability. You’re in safe hands.

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What areas do you cover?

We’re based in East Grinstead and cover a wide area across:

Sussex, Surrey, Kent, and South London.

Including: Crawley, Horsham, Haywards Heath, Horley, Burgess Hill, Tunbridge Wells, Uckfield, Forest Row, Lingfield, Edenbridge and more.

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What types of clearances do you offer?

We offer:

•House Clearance

•Furniture Disposal

•Rubbish Disposal

•Commercial Clearance

•End of Tenancy Clearance

From full properties to single items — we’ve got it covered.

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Do you recycle or reuse items?

Yes — we’re passionate about recycling and reuse. Items in good condition may be donated to charity or rehomed, and the rest is sorted and taken to licensed waste facilities. We aim to minimise landfill wherever possible.

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What furniture and items do you take?

We collect:

•Sofas, armchairs, mattresses, beds

•Fridges, freezers, cookers, and white goods

•Wardrobes, drawers, dining sets

•Black bag waste and general junk

•Garden, garage and loft contents

Not sure if we’ll take something? Just contact us and we’ll advise.

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Do I need to pack or organise anything beforehand?

No — our team takes care of all sorting, lifting, and loading. Just point out what’s going and what’s staying, and we’ll handle the rest.

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Do you do probate or sensitive clearances?

Yes. We were founded after a personal experience with an insensitive clearance company, so we understand how emotional the process can be. We approach every job — especially bereavement-related clearances — with care, dignity, and respect.

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How much does it cost?

Every clearance is different — there’s no one-size-fits-all price. We offer free, no-obligation quotes based on the size and type of job, the access, and what needs to be removed.

Unlike some companies, we also take into account the potential value of items being cleared. If there are reusable or resalable items, this may reduce the overall cost of the clearance. This is why it’s important for us to assess each job individually and fairly.

There are clear pricing — what we quote is what you pay.

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Can I see reviews from other customers?

Yes, and we’re proud of them!

•Google Reviews

•Testimonials

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How do I book a clearance?

You can book by phone, WhatsApp, email or through our Contact Us page.

📞 01342 323956

💬 WhatsApp: 07525495076

✉️ info@samcoservices.co.uk

House Clearance FAQs

Whether you’re booking your first house clearance or need a few bulky items removed, these are the questions customers most often ask us.

Do you have a waste carrier licence?

Yes. Samco Services is fully licensed by the Environment Agency to carry and dispose of waste legally.

Are you insured?

Yes, we are fully insured for the clearance work we carry out, including public liability cover.

What areas do you cover?

We work across East Grinstead and surrounding areas throughout Sussex, Surrey, Kent and South London.

What items can you remove?

We remove furniture, appliances, household rubbish, garage and loft contents, office furniture and most non-hazardous waste. Ask us if you are unsure about a particular item.

What happens to reusable items?

Items in suitable condition are donated, reused or rehomed wherever possible. We prioritise recycling and responsible disposal.

Do I need to be at the property?

Not always. Where arranged in advance, we can collect keys and complete the clearance without you being present.

Do you handle probate or sensitive clearances?

Yes. Samco Services was founded following a personal experience with an insensitive clearance company, so we understand how emotional the process can be. We approach these jobs with care, dignity and respect.

How much does it cost?

Every clearance is different. We provide free, no-obligation quotes based on the job, access and items to remove. We also consider the value of reusable or resalable items, which may reduce the cost. The quote explains the agreed charges before any work begins.

How do I book?

Call 01342 323956, WhatsApp 07525 495076, email info@samcoservices.co.uk or use our contact page.